Real-time Updates
Realtime Analytics
Monitor chatbot performance, message volume, conversion rates, and other key metrics in real-time.
Messages in 7 Days
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Messages
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Response
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Average
Metrics You Can Track
Dashboard provides complete information to help you make decisions
Total Messages
Track the number of messages received and replied by day, week, month.
Response Time
Average time from receiving a message to when the chatbot responds.
Conversion Rate
Percentage of customers who inquire and proceed to make a purchase.
Peak Hours
Identify time slots when customers message the most for optimization.
New Customers
Number of new customers who message for the first time in the period.
Satisfaction Rate
Evaluate chatbot response quality from customer feedback.