Survey - AI Chatbot

Business Information

Help us understand more about you

Industry *

Team Size

1 person 2-5 people 6-20 people 20+ people

Website (if any)

Tell us about your Fanpages

List the top 5 questions customers usually ask so the bot can answer accurately

Question 1

Answer

Question 2

Answer

Question 3

Answer

Customize how the bot addresses and communicates with customers

When should the bot transfer the conversation to a human agent?

Transfer to agent when customer:

Complains or is dissatisfied Requests to speak with a human agent Negotiates price or bulk orders Has complex technical issues

On-duty staff information (to receive notifications when handover is needed)

Working Hours

From

To

Outside working hours, bot will notify "Staff will contact you as soon as possible"